Learn the five essential strategies for a successful building materials product launch. Discover how to differentiate, connect with your audience, align sales and marketing, and drive real results.
Learn the five essential strategies for a successful building materials product launch. Discover how to differentiate, connect with your audience, align sales and marketing, and drive real results.
Launching a building materials product used to mean a few sell sheets, maybe a trade show booth, and some reps on the ground. Today? That’s not enough. With more competition and higher customer expectations than ever, brands must bring strategy, creativity, and alignment to every product launch — or risk being ignored.
In this episode of Constructive Insights, Jen Candlish breaks down what it really takes to launch a new product successfully in the building materials space. Whether you’re introducing an entirely new solution or revamping an existing product line, these strategies will help ensure your product is not just launched — it’s noticed, selected, and installed.
Let’s break down the five success factors that drive standout building materials product launches.
A product launch strategy should start long before any advertising or promotion. It begins with understanding your market — and exactly where your product fits within it.
Good products solve unique problems, and the only way to uncover those problems is through research.
This step should include:
This work helps define product-market fit, and more importantly, a product’s points of difference — the tangible and intangible qualities that set a building material apart.
Whether you’re trying to increase share among current customers, take market share from competitors, or grow the category (such as by moving buyers from one material to another), strategies need to reflect where that growth is coming from.
When you have clarity on who you’re targeting, what problem you’re solving and how, you can shape a launch that truly resonates.
You’ve done the research. You know your audience. But how do you communicate your value in a way that makes people care? One of the most common struggles in building materials marketing is translating product strategy into messaging and creative that connects. Jen stresses the need to move beyond generic claims and lean into creativity and personality.
“In this industry, there’s a sea of sameness,” says Jen. “Everyone’s professional. Everyone’s high-performing. Leaning on that strong human insight and having a unique personality, tone and manner can immediately help brands stand-out.”
The right creative approach, messaging and intentional presence will help to build trust, make content more memorable, and help brands better connect emotionally with their audiences — not just rationally.
Here’s one of the biggest mistakes brands make: they loop in sales teams only after the product and marketing assets are finalized.
According to Jen, that’s way too late.
“Sales teams are a goldmine of insight. They know what the customer is really asking. They know what’s getting in the way of adoption.”
When sales and marketing teams work together from the beginning, everyone benefits:
From field insights to beta testing feedback, sales can validate assumptions, flag red flags, and advocate for customer needs. And when the product is finally launched, they’re not just prepared — they’re invested.
A successful product launch doesn’t happen on just one channel. It happens everywhere your customer is.
That includes:
“Decisions in this space can be made in boardrooms or backyards,” says Jen. “You need to meet your customers wherever they are — and with consistent messaging across every touchpoint.”
The challenge? In building materials, you’re often targeting multiple audiences at once: dealers, contractors, homeowners, installers, specifiers, and more. Each group has different concerns, habits, and expectations.
That’s why an omnichannel strategy must be rooted in segmentation. Tailor messaging and delivery to each audience’s journey, ensuring a product feels relevant and valuable to their role.
And above all, make sure the story is cohesive. No matter where a customer sees a product — from the trade floor to Instagram — they should walk away with the same understanding of its value.
Many brands focus intensely on launch day, yet fail to think about the post-purchase experience.
That’s a missed opportunity.
“The launch is just the beginning,” says Jen. “You need to keep attention and maintain momentum long after the initial buzz fades.”
This means:
Think beyond the first purchase. Think about the second and third, and how you’re going to earn them.
Successful building materials brands understand that product adoption isn’t just about selection — it’s about performance, ease of use, and the customer’s experience every step of the way.
If you’re preparing to bring a new building material to market, remember this:
Whether your product is revolutionary or simply better executed, success comes from strategy, alignment, and authenticity.
Because in a noisy, competitive marketplace, it’s not the loudest product that wins — it’s the one that solves a real problem and builds lasting trust.
Ready to talk about launching your next building materials product? Connect with us on LinkedIn or contact us to get started.
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